Personal Data Protection Policy (PDPA)
This Privacy Policy for Customers and Members (the "Policy") is issued by Maneejan Seetao (referred to as "we" or "our") as the provider of the platform and/or website www.sanaejan.com (the "sanaejan platform") to inform customers and third parties who receive services and/or use products from members of our platform and/or other platform users (referred to as "you" or "your") of Maneejan Seetao's purposes regarding the collection, use, disclosure and/or transfer of your personal data, as detailed below:
1) Collection of Personal Data
We collect your personal data only as necessary in cases where you directly consent to provide us with your information, whether by providing information to request services from us via our website or other channels, such as making an appointment, registering online, subscribing to our newsletter, including conducting offline transactions, such as registering at the registration counter. In addition, we may receive your personal data from third parties, such as your family members or close associates, or people in our network (“in the network”), including our dealers or service providers, or government agencies in cases where you have given your consent to disclose such information. Or disclosed as required by law
2) Personal information we collect
The types of personal information we collect will depend on the purpose of data processing under this Privacy Policy, which is personal information that we collect directly from you or from third parties, as follows:
• Personal identification information, such as name, photo, gender, date of birth, passport, national ID card number or other identifiable numbers
• Personal identification information, such as name, photo, gender, date of birth, passport, national ID card number or other identifiable numbers
• Contact information, such as address, phone number and email
• Service access information, such as appointment information, personal information of relatives and other additional services
• Information on subscribing to news and participating in marketing activities, such as registering to attend seminars, registering to receive promotions
• Statistical information, such as number of patients and website visits
• Information from using our website, such as IP address, cookies, online appointments
• Health information, reports on physical and mental health, your healthcare, laboratory test results and diagnoses
• Information related to your use of medicines and allergies
• Feedback and treatment results provided by you
• We will not collect and use your sensitive information, as follows: Religious beliefs, criminal history, unless required by law and regulations or with your consent
3) Purpose of processing personal information
We may process your information based on your consent, or in accordance with a contract between us, or in any way for our legitimate interests. For the following purposes:
3.1) For the provision of medical services, including:
• Providing or delivering our services and your access to our services, whether online or offline
• Making doctor appointments, sending news, recommending our services
• Coordinating and forwarding information to other networks and hospitals to facilitate patient referrals
• Verifying patient identity
• Sending reminder messages for doctor appointments or offering assistance from us
• Complying with the rules of For safety while receiving treatment in
• Other purposes that support the implementation of the above purposes or as consented by you from time to time
3.2) For legitimate interests
• Recording images of people who come to contact or receive services with us on the CCTV system, including exchanging cards before entering the building for security within the area
• Risk management / auditing / internal management of the organization, including forwarding to Maneechan Seethao or within the Maneechan Seethao network under the Group's Personal Data Protection Policy (Binding Corporate Rules)
• Complying with laws, regulations, rules, or any requests from government agencies, such as complying with subpoenas or court orders or other requests Legally
3.3) For our marketing, we will process for these purposes only if you have given us your consent to process, including:
• Facilitate and present various benefit programs
• Marketing, sales promotion and customer relations purposes, such as sending information about promotions, products and services, sales promotions and partner businesses
• Customer satisfaction surveys, market research and statistical analysis to provide information for improving products and services or creating new products and services
• To be a channel for communication, answering questions or responding to complaints related to the use of our services, such as problems with using the services or any losses
4) Persons to whom personal data may be disclosed
• We may disclose or transfer your personal data to third parties, which may be located within or outside Thailand, which are countries with adequate personal data protection standards and comply with the personal data protection criteria stipulated by law, and we will take necessary and appropriate measures or in accordance with the regulations and laws for the purposes specified above, to the following persons:
• In the Maneechan Seetao network, in the network, business partners and business partners
• Agents, service providers or partners who provide services to us or act on our behalf, such as information technology service providers
• Business partners, such as insurance, partners participating in loyalty and privilege programs, and other services related to providing services to you or responding to the above purposes
• Banks and payment service providers, such as credit or debit cards
• Security and safety officers or agencies
• Immigration and customs authorities
• Government agencies, regulatory agencies and other agencies as permitted or required by law
5) Links to third-party websites
Our website may contain links to third-party websites. If you follow these links, this Privacy Policy does not cover the third-party websites. Therefore, the processing of your personal data by third parties is beyond our control, and please note that we have no involvement and no liability. From the actions of such third parties
6) Retention of Personal Data and Security
Your Personal Data will be retained for as long as necessary for the purposes described in this Privacy Policy or as required by law or for legal proceedings. After such period, if you do not consent to our continued processing of your Personal Data, we will destroy it in accordance with our data destruction procedures and will do so without delay. We will use appropriate technical and organizational measures to protect and maintain the security of your Personal Data we collect, such as using Secure Sockets Layer (SSL) protocols for data encryption over the Internet, and we will limit access to your data, whether stored on the Internet or in hard copy, to only personnel who need to process that Personal Data, and store it in a secure location with restricted access for personal data in hard copy.
7) Rights regarding your Personal Data
You may contact us/Personal Data Protection Officer/Relevant Officer to submit a request to exercise your rights as follows:
• You have the right to access your data that we hold, including requesting a copy of your data and requesting the transfer of your Personal Data that you have provided to us to another data controller or yourself.
• You have the right to object to or suspend the collection, use or disclosure of your data.
• You have the right to request that we correct inaccurate data or supplement incomplete data. And may request us to delete, destroy or disclose the source of your data in cases where consent has not been given.
• In the event that you find that we or our personnel use or disclose your data in a manner that is not in accordance with your consent or is not in accordance with the legal rights, you have the right to lodge a complaint with the Personal Data Protection Committee.
• You have the right to withdraw your consent to the processing of your personal data as you have consented to us at all times while your personal data is with us, unless there is a restriction on the right to withdraw consent by law or by a contract that benefits you.
• However, if you withdraw your consent to the processing of any personal data, it may result in us having insufficient data to process to achieve the purposes stated and you may not be able to receive services from us conveniently.
8) Contact channels
If you wish to exercise any rights under this Privacy Policy, please do so in writing, attaching a copy of evidence to prove your identity. If you have any questions, suggestions or complaints about this Privacy Policy, you can contact us at
Maneejan Seethao
Contact channels
098-629-5458
Sanaejan Official
Sanaejan Official
9) Changes to the Privacy Policy
We may review and change this Privacy Policy from time to time to be consistent with changes in our services and operations. Your feedback and comments, including applicable laws, will be posted on our website to inform you of our approach to protecting your personal information.
